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F.A.Q.
  Who is ELCO?
How long has ELCO been in business?
Who are the customers of ELCO?
Where is ELCO located?
How do I contact ELCO?
How do I obtain a price list?
What promotions are you running?
Do you have a list of new products?
How do I download drivers?
What is RMA? How do I obtain a RMA?
Q. Who is ELCO?
 

ELCO is a well-established computer product distributor, focusing on high quality technical products and their support, featuring top name manufacturers and products. ELCO manufactures 3Com ConnectedT V8 Systems and provides integration of custom systems and server configuration services.

 

Q. How long has ELCO been in business?
 

ELCO was established since 1992. ELCO had expanded nationwide over the years. There are 6 offices across Canada to serve the customers.

 

Q. Who are the customers of ELCO?
 

ELCO sells computer products to authorized computer resellers or retailers. ELCO does not sell to end-users or consumers. If you are interested in becoming a reseller, please fill out our dealer application form or contact one of our sales representatives.

 

Q. Where is ELCO located?
 

ELCO's head office is located in Toronto, Ontario. Our offices in Vancouver, Calgary, Ottawa, Montreal and Halifax are fully stocked to fulfill any order of the customers across Canada.

 

Q. How do I contact ELCO?
  You can contact ELCO via our toll-free number, 1-800-689-ELCO(3526) or e-mail. Our toll free number will route to the office nearest you. For mailing addresses, please click here.

 

Q. How do I obtain a price list?
  Once you registered as a dealer/reseller of ELCO, you will have the access to our price list and specials in this web site. Our sales representatives will also contact you regularly to update both prices and specials.

 

Q. What promotions are you running?
 

When you become a dealer/reseller of ELCO, you will have the access to learn about our promotions. Our sales representatives will also contact you regularly to update both prices and specials.

 

Q. Do you have a list of new products?
 

Please click here to review our new products.

 

Q. How do I download drivers?
 

We have quite a comprehensive list of drivers stored in our site, click here to download drivers. If you can't find the required drivers, contact our technical departments via our toll-free number 1-800-689-ELCO or e-mail.

 

Q. What is RMA? How do I obtain a RMA?
 

Unless otherwise specified, all products are sold with a 1-year Parts & Labour Warranty against defects in material and workmanship. If your products are found to be defective, you can ship them back to ELCO with a Return Merchandise Authorization (RMA) number obtained from our Service/Technical Departments. Please visit our Policies page for RMA procedure. If you need to obtain a RMA number, you can fill out our RMA Request Form or contact our Service/Technical Departments via our toll-free number 1-800-689-ELCO or e-mail.

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ELCO Accomplishments
 

AMD Channel Provider - Platinum 2009

Microsoft Authorized Charity Reseller 2008

Cisco Select Certified Partner 2008

Axis Communications Authorized Partner 2008

Microsoft Gold Certified Partner 2008

Toshiba Authorized Service Provider 2008

Shuttle Best Partner of the Year 2008

Seagate Premier Partner 2008

Intel Solutions Summit 2007-Rookie of the Year

Microsoft Platinum System Builder 2006

Viewsonic VIP Member 2006

Intel Premiere Channel Partner 2006

Microsoft Gold Certified Partner 2006

Canadian System Builders Choice Award 2006 - Distributor nominee

Hitachi Mobile HDD Sales Leadership 2006

Seagate Outstanding Performance 2005

Microsoft Gold Certified Partner 2005

AMD Solution Provider - Gold Member 2004

PowerColor Best Performance 2003

Shuttle XPC Best Performance 2003

Microsoft Sales Award Finalist 2003

Microsoft Top OEM System Builder 2002

Seagate Technology Top Performance 2002

Microsoft System Builder - Gold Member 2000, 2001

Outstanding 3Com Connected Partner 2000

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